C H A T P O I N T

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The following steps are for both Web and iOS/Android:

Setting up

  1. Select User Administration from the menu bar on the left.
  2. On User Administration screen, click on the desired user to navigate to User Detail of that user.
  3. Click TWO-FACTOR AUTHENTICATION (2FA) to display the following box:
    Note: the screenshot below is from the web version of ChatPoint.
  4. Enable 2FA by switching on the icon and clicking OK.
  5. There will be a QR code and a text paragraph showing you how to use the QR code provided.
  6. Follow the instruction and you may click CLOSE to finish the process.

Log in with 2FA

  1. At the login screen, input your login credentials and click LOGIN button.
  2. There should be a on-screen message telling you to access your 2FA device and type the authentication code into the input box

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