C H A T P O I N T

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Who can manage users?
  • Business owner
  • Administrator
Web
  1. Logon by user of Business Owner or Admin.
  2. Select  user administration to display the list of users.
  3. Find the user you want. Or, click the  input box icon at the screen top of the user list, and open up the search input box. Input the box then list the user(s) you want. [NotePartial input of the group name is accepted]
  4. You can now carry out the following actions for your user:
    • Change user type
    • Change user name
    • Change user email address
    • Change user internal reference
    • Activate and deactivate the user
    • Allocate disk capacity
  5. Please refer to Help Center -> User Management for more details on these actions.
iOS/Android
  1. Logon by user of Business Owner or Admin.
  2. Tap the  setting menu icon at the top screen of (Recent, All Groups, or My Groups), or swipe the main screen to the right to select user administration from the side menu.
  3. Find the user you want from the list shown on the [User Administration] screen. Or, tap the filter icon at the screen top of the user list to get the search input box . Enter the input box then tap [Return] to list the user(s) you want. [NotePartial input of the group name is accepted]
  4. You can now carry out the following actions for your user:
    • Change user type
    • Change user name
    • Change user email address
    • Change user internal reference
    • Activate and deactivate the user
    • Allocate disk capacity
  5. Please refer to Help Center -> User Management for more details on these actions.

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