C H A T P O I N T

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Find and manage a user

[Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner]

  1. Logon by user of Business Owner or Admin.
  2. At the top left menu bar, click Administrative Settings icon, then select user administration from the drop-down menu.
  3. Find the user you want.
  4. You can also use the search bar at the top right corner of the window to filter users.

[Who can use: Business Owner and Admin, but Admin user cannot manage Business Owner]

  1. Logon by user of Business Owner or Admin.
  2. Tap the  setting menu icon at the top screen of (Recent, All Groups, or My Groups), or when pressing the left side of the screen then swipe the screen to the right, to get [System Setting] screen.
  3. On the setting menu, tap [User Administration] to get [User Administration] menu.
    Storage Allocated
    17.5G/50G  :  17.5G storage allocated, out of 50G total ordered.
    Internal User
    18/50          : 18 users (Business Owner, Admin and Member) setup, out of total 50 ordered
    External Users
    7/50            :  7 External users setup, out of 50 total users ordered.
  4. Find the user you want from list shown on the [User Administration] screen.
    Or, tap the  filter icon at the screen top of the user list to get the search input box. Enter the input box then tap [Return] to list the user(s) you want.
    [Note: Partial input of the group name is accepted]